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Nicsa launched its Diversity Project America in late 2018 to provide the industry with a bold pathway for action in the diversity and inclusion (D&I) space.

Amid the current movement to end systemic racism, the association recently presented the second installment of the webinar series Listen, Learn, and Lead, sponsored by Northern Trust. This project features executives from member firms of the Diversity Project North America and industry leaders.

Naadia Burrows, Chief Diversity Officer at Broadridge Financial Solutions, moderated the session.

"Throughout my tenure at Broadridge, I've had the opportunity to listen, not only with my ears, but also with my heart; learn, from so many individuals at various levels and professional disciplines; and lead, courageously, creatively, and confidently," Burrows said.

"It hasn't always been an easy road, but by seeking out mentors, sponsors, and allies, and making myself available for others in the same capacity, it has been a well-traveled road with lots of laughter, reflection, learning, and sometimes, disappointment."

WHEN AND WHERE AN ALLY CAN HELP

Kim Evans, Senior Vice President at Northern Trust, said that her career, which she started more than 25 years ago, was defined by allyship.

"I started when we were still dealing with a lot of physical securities," she said. "The role that I had when I started was called 'Security Runner.' I was taking securities from a secure window and running them back to the processing desk.”

"I wasn't sure if I could have a career in financial services. But having no prior knowledge in the industry, I needed allies every step of the way to move my career forward. I've needed mentors, allies, and sponsors to make my current role even possible."

THE IMPORTANCE OF MENTORSHIP

Noel Samu, Executive Director at J.P. Morgan, said mentors can expand your view of what is possible.

"A mentor has walked the path that you will walk," he said. "They have learned lessons for you and can share those experiences, so you don't have to make the same missteps. More broadly, you can expand from the experience, and the potentially elevated view of what you perceive is possible and what you can aim to work toward."

FUTURE IMPACT

Ingrid Jacobs, Vice President, Chief Diversity and Inclusion Officer at Eaton Vance, said that authenticity means that people approach change with a sincere heart even if they struggle with opinions they don't want to hear.

"Even if the sincere heart says ‘I don't believe in this,’ that’s OK. “I think that part of the process — being open and letting everyone have a say — is where so many companies struggle. And it's also essential to be persistent. You have to understand this is the longest run you'll ever take. It never stops. Just when you think you can't find it in yourself to keep going, you have to."